Same Day Shipping:
Nu-Tech Cleaning Systems ships 100% of all in-stock orders received by 3:30 PM on the same day.
All orders are shipped U.P.S. or truck when the gross weight of your order makes the use of a common carrier more economical. U.P.S. Next Day Air, Second Day Air or airfreight services are available to expedite rush orders. These special services will incur additional costs.
Some of the common additional fees are:
Residential Call before delivery Delivery appointments Liftgate service Inside delivery Redelivery Climbing stairs Limited Access (for example: schools, jails, military bases, self-storage lots) Sort and segregate
Damage in Shipment:
All claims for material damaged in shipment must be reported to the delivering carrier: UPS driver, truck driver, etc. Don't forget the damage must be noted on the freight bill including the copy the driver takes with him. You should then call the carrier's local phone number and arrange for an inspection. They can also tell you how to file a claim. Please keep the original carton, as this is often necessary in order to settle claims.
Products and Pricing:
There are many chemicals, accessories and parts we sell which are not included in the online catalog. We will continue to upgrade this online catalog to include as many of these items as possible. Should you need an item or part not included in the online catalog, call your Nu-Tech Cleaning Systems representative and chances are we will have it in stock. Prices are subject to change without notice.
Warranties and Returns:
Please call a Customer Service Representative for instructions at 800-435-5868. All items returned for restocking will be subject to a 20% restocking fee. Customer must pay shipping on all returned items.